Privacy Policy | Sabilink

Introduction

Welcome to Sabilink (“Sabilink,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our websites, mobile applications, software, communication services, and other related platforms and services collectively referred to as the “Services.”

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following categories of information:

A. Personal Information

Full name
Email address
Phone number
Company name
Billing and payment information
Account login credentials
Mailing address
Customer support communications

B. Technical Information

IP address
Browser type and version
Device identifiers
Operating system
Access times and dates
Usage statistics
Cookies and tracking technologies

C. SMS and Communication Data

Mobile phone number
SMS opt-in status
Message delivery confirmations
Communication preferences

How We Use Your Information

Providing and maintaining our Services
Creating and managing user accounts
Processing transactions and payments
Sending service-related notifications
Providing customer support
Improving product functionality and user experience
Monitoring and analyzing usage trends
Preventing fraud, abuse, and security threats
Complying with legal obligations

SMS Messaging and 10DLC Compliance

By providing consent to receive SMS messages from Sabilink Consulting LTD, you agree to receive text messages related to customer inquiries, customer support, requested information, appointment coordination, and service-related communications.

Customers may provide consent by submitting a website form that requests a telephone number and includes an SMS consent disclosure, by initiating an SMS conversation with Sabilink Consulting LTD, or by providing verbal consent during a telephone conversation, where applicable.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of SMS communications. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchase.

Phone Policy (Verbal Consent)

During a phone conversation with Sabilink Consulting LTD, customers may provide verbal consent to receive SMS messages related to their inquiry or requested services. A Sabilink representative will ask the customer for permission to receive SMS messages, and SMS messages will only be sent after the customer provides consent. SMS may be used for follow-up information, appointment coordination, and service-related updates.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Inbound SMS

Customers may initiate SMS communication by sending a text message directly to Sabilink Consulting LTD's published business phone number. Sabilink responds to customer inquiries and uses SMS for customer care, requested information, appointment coordination, and service-related communication.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Mobile Information and Third-Party Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sabilink does not share, sell, or rent your mobile phone number or any personal information collected through SMS messaging with third parties for their marketing purposes. Your mobile number will only be used to send you the SMS messages you have opted in to receive.

How We Share Information

A. Service Providers

We may share information with trusted third-party vendors who help us operate our Services, including cloud hosting providers, payment processors, customer support tools, analytics providers, and SMS delivery providers. These providers are contractually obligated to protect your information.

B. Legal Compliance

We may disclose information if required by law or if we believe disclosure is necessary to comply with legal obligations, protect our rights or property, prevent fraud or abuse, or protect user safety.

C. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember user preferences, improve website functionality, analyze traffic and performance, and personalize user experiences. You may modify your browser settings to refuse cookies; however, some features of our Services may not function properly.

Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to certain processing activities
Withdraw consent
Request data portability

To exercise your rights, please contact us using the information below.

Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party platforms. We encourage users to review the privacy policies of any third-party services they access.

Children’s Privacy

Our Services are not directed to children under the age of 13, or the applicable age under local law. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to remove the information promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country or jurisdiction where data protection laws may differ. By using our Services, you consent to such transfers where permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.

Consent

By using Sabilink’s Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.